After Sales Service & Repair
1. Please contact us first before returning any equipment to the factory.
We need to understand the nature of the problem, as well as model and serial number of the equipment.(Shipping cost is at Customer’s expense.)
2. Please send customer information and symptom with the product as follows:Name(company name), contact information, delivery address Note: Vocallux shall not be held responsible for any loss of or damage from shipping of equipment.
301, Harmony-ro, Yeonsu-gu, Incheon, Korea 22014
Phone +82-320-2521 | Fax +82-32-816-1457
Paid and Free After Sales Standard Terms
In case of defects in performance and functioning under normal operating conditions during the warranty period: 1year.
(Note: Excluding damages caused by Customer negligence.)