ENGLISH
Support

Service & Repair

After Sales Service & Repair


1. Please contact us first before returning any equipment to the factory.

We need to understand the nature of the problem, as well as model and serial number of the equipment.

(Shipping cost is at Customer’s expense.)

2. Please send customer information and symptom with the product as follows:

Name(company name), contact information, delivery address Note: Vocallux shall not be held responsible for any loss of or damage from shipping of equipment.


Address

301, Harmony-ro, Yeonsu-gu, Incheon, Korea 22014


Phone +82-320-2521 | Fax +82-32-816-1457
E-mail sales@innertron.com

Paid and Free After Sales Standard Terms


Free

In case of defects in performance and functioning under normal operating conditions during the warranty period: 1year.

(Note: Excluding damages caused by Customer negligence.)



Paid
  • In case of defects in performance and function after expiration of the warranty period.
  • In the case of defect by Customer negligence.
  • Repair or damage by a third party Company.
  • Damage due to natural disaster.
  • Replacement of accessories and consumable parts.